No Refunds for Advance Payments:

• Prepaid Services: Once a customer makes an advance payment for our IPTV service, it is considered a non-refundable transaction.
• Service Commencement: The service is activated upon successful payment, and the customer assumes responsibility for the full term of the subscription.
• Early Termination: Early termination of the service, even before the commencement of the service, does not entitle the customer to a refund.

Additional Policies

Service Outage and Credit:

• Service Interruptions: In the event of service interruptions beyond our control, we will make reasonable efforts to restore service as quickly as possible.
• Credit Policy: For significant service outages, we may offer credits toward future service, but refunds will not be provided.

Account Cancellation:

• Cancellation Process: To cancel your service, please contact our customer support team.
• If you choose to cancel your subscription, you may do so at any time; however, no refunds will be issued for unused time remaining in your billing cycle. Cancellations will become effective at the end of your current billing cycle.

Account Responsibility:

As a customer, you are responsible for maintaining the confidentiality of your account information. Sharing your account details or credentials with others is strictly prohibited and may result in suspension or termination of your service without a refund.

Payment Terms:

• Payment Methods: We accept various payment methods, including [VISA, MasterCard, AMEX, Discover, Debit/Credit Card, PayPal, Checking Acount].
• Payment Schedule: Payments are due on monthly basis 30 days onwards from the sign up.
• Late Fees: Late payments may incur a late fee.

Intellectual Property:

• Copyright: All content provided by Prime home TV is protected by copyright laws.
• Unauthorized Use: Unauthorized use or distribution of our content may result in legal action.

Disclaimer:

• Service Limitations: The availability and quality of services may vary depending on factors such as internet connection speed and regional restrictions.
• Changes to Terms: We reserve the right to modify or update these terms and conditions without prior notice.

Customer Support:

• Contact Information: --------- or Info@primehometv.com
• Support Hours: 9:00 AM-6:00 PM EST